Telyr sets up the software that sorts your inbox, drafts your quotes, answers reviews and follows up with leads, so your team can get back to the actual work.
Accepting new clients
(01) Services
What we set up.
Each one replaces something your team does by hand today. Start with one and add the rest when it makes sense.
01inbox.triage
Inbox triage
Incoming email is sorted by type, urgent messages are flagged, and replies to routine questions are drafted and waiting for your yes.
ReplacesReading every email to find the three that matter.
02quotes.draft
Quotes and estimates
Quote templates built on your real prices, terms and photos, so a quote goes out the day you visit, not later that week.
ReplacesRetyping last month's quote with new numbers.
03reviews.reply
Review replies
Every new review gets a reply in your voice. Negative ones come to you first, so nothing goes out that you would not say yourself.
ReplacesThe reviews you meant to answer.
04leads.follow
Follow-ups
Leads, past customers and unpaid invoices get a message on schedule. Nobody has to keep a list or remember to call.
ReplacesSticky notes, and leads that went quiet.
05tools.build
Workflow tools
Intake forms, job trackers and simple dashboards, built around the way your team already works.
ReplacesThe spreadsheet only one person understands.
06team.train
Team training
Short hands-on sessions and a one-page guide for every tool, so your staff use the new setup instead of working around it.
ReplacesSoftware nobody opens after week one.
(02) Method
How it works.
Every project starts with an audit. Nothing gets built until you have seen the plan and agreed to it.
- 01
Audit
We spend time with you and your team, follow how work actually moves, and write down where the hours go.
You get
A written plan, ranked by what saves the most time.
- 02
Build
We set up what the plan calls for, using software you already pay for wherever we can, and test it on real work.
You get
Working tools, tested on your own emails, quotes and customers.
- 03
Train
Hands-on sessions with the people who will use it every day, plus a short guide for each tool.
You get
A team that runs it without calling us.
- 04
Support
Optional monthly support for fixes, changes and new requests as the business changes.
You get
One place to send every “can it also do this?”
(03) Example build
Training for a restaurant group.
One example of what we build. New hires follow a set path for their role, pass short checks at each station to get certified, and managers can see who is ready for more. Every location runs the same standard.
A1
New hire
Day one, any location
A2
Role path
Server, line, host, bar
A3
Skill checks
Short check per station
A4
Certified
Logged, visible to managers
A5
Lead track
Ready for more
- Dwg
- TLR-03
- Scale
- 1 : N
- Rev
- A
Included
- 01Training paths by role
- 02Skill checks and certification
- 03Promotion criteria
- 04Written standards library
- 05Manager view across locations
- 06Rollout to new locations
The same setup fits any business with repeatable roles: clinics, retail floors, trade crews and front desks.
(04) Who it is for
Small businesses that run on email, spreadsheets and memory.
- Trades and home services
- Accounting, tax and law offices
- Clinics and practices
- Restaurants and multi-location groups
- Retail and online shops
- Agencies and small teams
House rules
Working tools, not slide decks.
You get things your team uses on Monday, not a presentation about them.
Your accounts, your data.
Everything is set up in accounts you own and written down, so anyone can maintain it.
We will tell you what to skip.
If something will not save your team real time, we say so before you pay for it.
Plain English.
No jargon in the plan, the training or the invoice.
(05) Contact
Tell us what eats your week.
A few lines is enough. We will reply with whether we can help and what an audit would cover.